WHAT TIME IS CHECK IN?
Check-in is anytime after 3pm.
WHAT TIME IS CHECK OUT?
Check-out is at noon.
HOW DO I GET FROM THE AIRPORT TO THE HOTEL?
JFK Airport / LaGuardia Airport / Newark-Liberty Airport: We have no specific recommendation. However, yellow taxis will bring you to and from the hotel for a flat fee or you may contact us directly at to arrange for a car.
DO YOU HAVE VALET PARKING? HOW MUCH IS PARKING?
Yes, self parking is available at a nearby garage for a discounted daily rate. Rates vary by day and vehicle type. Valet parking is temporarily suspended due to health safety protocols.
DO YOU ALLOW SMOKING?
Smoking is not allowed in any part of the hotel or in the guestrooms.
WHAT IS THE MINIMUM AGE REQUIREMENT TO CHECK IN TO THE ROOM?
21 years old.
IS MY ID/PASSPORT REQUIRED AT CHECK IN?
We do require a photo ID at the time of check-in for all reservations.
WHAT FORMS OF PAYMENT ARE ACCEPTED TO PAY FOR MY ROOM?
A valid credit card is required to check in to the hotel, but guests may use cash or credit card at check-out to settle their bill.
DO YOU HAVE ADJOINING ROOMS?
Yes, however, availability is not guaranteed until arrival at the hotel.
DO YOU HAVE ADA ROOMS?
Yes, and please feel to contact us about any special needs you may have.
WILL YOUR ROOMS ALLOW ROLLAWAY BEDS AND/OR CRIBS? IS THERE AN EXTRA CHARGE?
Rollaway beds are available on request for $50 per day plus tax. Cribs are available at no charge.
ARE PETS ALLOWED?
Pets are not permitted at Fitzpatrick Hotels New York.
DO YOU HAVE AN EARLY DEPARTURE FEE?
No.
HOW MUCH DO YOU CHARGE FOR WI-FI ACCESS?
Wi-Fi access is $14.95 for 24 hours, per IP address, for up to 5 devices.
IS THERE A SAFE IN THE ROOM?
Yes, a safe is provided free of charge in our guestrooms and suites.
WHAT ARE THE HOURS OF THE RESTAURANTS AND THE BARS?
Hours currently vary by day. Please inquire with Guest Relations for more details.
DO YOU OFFER ROOM SERVICE? WHAT ARE THE HOURS?
The Fitzpatrick Hotels New York offer room service 24 hours per day.
DO YOU HAVE A FITNESS CENTER?
Access to our off-site health clubs is temporarily suspended due to health safety protocols.
I BOOKED ON A WEBSITE OTHER THAN THE HOTEL WEBSITE AND I NEED TO MAKE A CHANGE TO MY RESERVATION. HOW DO I DO THIS?
Please contact the booking agent used to make the reservation.
WHAT IS YOUR CANCELLATION/DEPOSIT POLICY?
Reservations booked with the hotel have a 24 hour prior to arrival cancellation policy on most reservations. On certain reservations a special cancellation policy may apply. If booked through a third party, please contact the booking agent directly for cancellation policies. (24hrs)
HOW DO I BOOK A GROUP OR A MEETING?
Fill out an online request for proposal and a sales manager will be pleased to contact you to arrange your next successful group or meeting.
DO YOU OFFER SPECIAL GROUP RATES?
At Fitzpatrick Hotels New York we would be pleased to offers special rates for groups of ten (10) or more rooms throughout. Please contact our Group Sales Department at 212-702-2637 or email us at sales@fitzpatrickhotels.com for more information.