To Our Valued Loyal Guests:
With so many things in a state of flux right now, I wanted to reach out to you personally to give you an update on what we are doing at Fitzpatrick Hotels to remove some of the uncertainty you may have about any travel plans that you have in place, or that you may make going forward.
Health and Wellness
Before anything else, our absolute first priority is the safety of our guests and employees. As such, we always have high standards for cleanliness and hygiene in place, but in response to the coronavirus (COVID-19) developments, we have elevated those standards even higher in an effort to maintain a more sterile environment for our guests and employees. Towards that end:
Revised Reservation and Cancellation Policies
For the next sixty days, all reservations booked directly through Fitzpatrick Hotels, whether already booked or made between now and May 13, 2020, can be cancelled right up to the expected day of arrival at no charge, without penalty. This only extends to reservations booked directly through our website, www.fitzpatrickhotels.com, or through our reservations office, as third parties and online travel agencies may have their own policies in place on bookings made with them.
Finally, I just want to thank you for your loyalty to Fitzpatrick Hotels. At times like these, we believe that giving people a warm Irish welcome and providing them with personal service and comfort is more important than it ever was, and we will continue to do just that for our guests. We look forward to seeing you soon.
Best regards,
John Fitzpatrick
President & CEO
Fitzpatrick Hotel Group, North America
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